Shipping policy
Shipping Policy
At Study Hall New York, we are committed to providing a clear and reliable shipping experience.
Domestic Shipping (U.S.)
- Orders of $40 or more: Free standard shipping (5–10 business days after fulfillment).
- Orders under $40: $8 flat-rate standard shipping (5–10 business days after fulfillment).
International Shipping
- Shipping rates are calculated at checkout based on destination and order weight.
- Delivery generally takes 7–21 business days after fulfillment.
Order Processing
Orders are processed Monday through Friday. Please allow additional processing time during holidays, new collection launches, and other high-volume periods. Once your order ships, you will receive a confirmation email with tracking information.
Customs, Duties & Taxes
International customers are responsible for any customs duties, taxes, or fees charged by their destination country. These charges are not included in our shipping rates.
Delayed, Lost, or Stolen Packages
If your package is significantly delayed, contact us at shny@studyhallny.com. Study Hall NY is not responsible for packages marked delivered by the carrier, but we will help you review available tracking information.
Shipping Restrictions
We currently do not ship to PO Boxes or APO/FPO addresses.
Tracking & Returns
You will receive tracking information after your order ships. For return eligibility and instructions, review our Refund Policy.